Frequently Asked Questions

What is CBD?
Cannabidiol is a naturally occurring constituent that can be found in nature and your own body. The CBD that we provide is known as an industrial help and can be used for numerous reasons that can help you experience relive from an array of symptoms.   CBD is found in the Cannabis plant, which is also home to the psychoactive sister agent, THC.

What’s the difference between CBD from hemp and CBD from marijuana?
CBD and THC are both primary compounds found in the cannabis plant and smoked in recreational/medicinal marijuana. The main difference between the two is that THC is psychoactive, and thus outlawed, while CBD is not.

Is your CBD a whole plant extract, synthetic, or an isolate?
We are a whole plant extract company. Every one of our products only uses whole plant ingredients, and we never add any substances that could dilute the effect or provide unwanted side effects. For example, our gel capsules are vegan, gluten-free, and kosher to ensure they are as safe as possible.

How do I take CBD?
We currently offer four different ways you can take CBD: Water Soluble, Capsule, Oil, and Gummy.

Will CBD help my condition?
Presently the FDA has not come forward and officially stated that any medical claim is true. These are also presently shown on our product pages from the FDA disclaimers. However, we do provide links to research and clinical studies that point to evidence that CBD can help numerous symptoms that you could be experiencing. Please read more about our 'Benefits of CBD' research page.

How do you know how much CBD is in your products?
Our sativa farms ship their plants to our labs where we are rigorously test for purity, consistency, and solubility. Not only will we test for impurities and pesticides that could have been used in the batch (which we would remove and/or return the product.) But we also ensure that we are within the guidelines of the American law. If you would like to know more about our lab results, contact us to request them.

What other cannabinoids are in your CBD oil?
Our products provide your standard deviations of the CBD molecules your body needs, such as but not limited to CBC, CBG, CBDA, and CBDV. These are all beneficial, non-psychoactive and are still being consistently studied scientifically to ensure quality.

When does the product expire?
All standard CBD products will typically have an 8-month shelf life and a 12-month refrigerated shelf life.

What other ingredients are in your CBD oil?
We only use the highest quality native hemp on the market. None of our products have additives, preservatives, or any other foreign substances. Just the cannabinoids and terpenes your body requires.

How do you extract the CBD and other cannabinoids from the raw plant material?
We use a form of 'green extraction' known as CO2 extraction. This forces out the CBD from the plant without damaging the integrity of the compounds and/or introducing foreign materials into the batch.

What type of CO2 extraction do you use?
We utilize a mixture of subcritical and supercritical extractions. This extraction, when used in unison, create what is known as 'frictional extraction.' By removing the lower temperatures and pressures, we can remove the high-resistance oils from the compound and then apply the inverse assures us that we are getting the highest amount of CBD found in the plant. This is ideal because it allows us to efficiently extract all the essential oils, cannabinoids, terpenes, and other phytochemicals that contribute to our potent blend!

How long does it take to receive my purchased item(s)?
With AlternativeMed you won't just see the results from our CBD products. Our shipping speeds are also fact-acting! Once an order has been received, you can expect a delivery time of 2-3 business days.
Note: order processing can take up to 1 business day and tracking information may not be immediately available.

Can I return a product?
Yes! Under certain conditions, we will accept returns within 14 days of the initial date the order was shipped. For more information, please review the stipulations on our 'Shipping & Returns' Page.

Does AlternativeMed ship to all 50 states?
Yes. Staying our CBD products are all compliant with the 'United States Farm Bill of 2014' which states that "products containing less than 0.3% THC is classified as industrial hemp" and not a psychoactive substance. Thus, we are within the rule of law to ship it to your doorstep whether it be in Hawaii or Alaska!

Does AlternativeMed ship internationally?
Yes. Presently we ship to over 40 countries in the world. However, if you have any questions about our international shipping rules, please contact us.