How to Choose a Qualified Massage Therapist: Questions to Ask

This page gives questions, not names. We do not list, rank or recommend therapists, spas or schools, and nothing here tells you who is good. NCCIH also says it cannot refer you to practitioners, and suggests asking your doctor or other health care provider, a nearby hospital or medical school, professional organizations, state regulatory agencies or licensing boards, or your health insurance provider for names. [1] Information only; it does not replace advice from your own clinician.

Before You Book: Tell Your Clinician

If you are unsure whether massage is appropriate for you, NCCIH suggests discussing your concerns with your health care provider, who may also be able to help you select a therapist. [2] Do not use massage to postpone seeing a clinician about a medical problem. [2] For conditions to mention, see preparing for a massage.

Step 1: Check the Credential

• Ask which license, certification or registration the therapist holds and which body issued it. NCCIH advises finding out as much as you can about education, training, licensing and certifications. [1]
• Look it up with the issuer. In the US, the Federation of State Massage Therapy Boards (FSMTB) says its license lookup is meant to let the public verify the licensure status of massage therapists. [3] In Ontario you can search CMTO's public register. [4]
• Know that the rules differ. Some US states have no state regulation, according to FSMTB. [5] See massage licensing by state and country.
• Do not treat a license as a guarantee. NCCIH says being licensed or certified is not always a guarantee of being qualified. [6]
• Check the title. In Ontario, taking courses does not allow someone to call themselves a massage therapist. [4]

Step 2: Ask About Training and Experience With Your Situation

NCCIH suggests telling the practitioner about all your health conditions and asking about their training and experience in working with people who have your conditions. [1] Ask what they would not do for you. Our page on scope of practice explains what to expect.

Step 3: Ask How the Session Will Work

• How will draping work, and what will be uncovered? The Ontario standard says therapists must discuss draping and clothing options with you. [7]
• Can I stop or change anything at any time? Ontario requires therapists to tell clients that treatment will be stopped or modified at their request. [8]
• Can I bring someone with me? The Ontario standard says patients may have another person accompany them if requested. [7]
• Will you stay within the pressure I choose? New York's guidelines say a therapist will not cause more pain than the client is willing to accept. [9]
• Will you write down my consent and keep records? New York requires records of evaluations and treatments to be kept for six years or until the client turns 22, whichever is longer. [10]

More question lists: questions to ask before a session, choosing a qualified practitioner and how to talk to your massage therapist.

Step 4: Ask About Cost and Coverage

NCCIH suggests asking about the number of treatments that might be needed, the cost and insurance coverage. [2] Do not assume your health insurance will pay. [1] See insurance, HSA and FSA coverage.

"Massage Near Me" Searches

A listing, a review score or an advertisement is not proof of a license. Use a search to find options, then verify the credential with the regulator. For spas and clinics, see how to check a spa or clinic.